Frequently Asked Questions

Everything you need to know about Omni‑Audit. Can't find what you're looking for? Contact us.

What is Omni‑Audit?

Omni‑Audit is an enterprise‑grade financial intelligence platform that scans your documents and digital wallets to recover dormant cryptocurrency, identify unused subscriptions, and detect hidden bank fees.

Is my data secure?

Yes. We operate on a zero‑data retention policy. Uploaded files are processed in temporary storage and deleted immediately after analysis. Private keys never leave your machine.

Which cryptocurrencies are supported?

Omni‑Audit supports Bitcoin (BTC), Ethereum (ETH), and Solana (SOL). We derive addresses from BIP39 seed phrases and check live balances via public RPCs.

How does the subscription detection work?

Our AI engine scans your bank statements (PDF/CSV) and uses fuzzy matching to group recurring payments, even when descriptions vary. It then calculates your potential annual savings.

Do I need to pay to use Omni‑Audit?

We offer a free tier with 5 scans per month. For unlimited scans and advanced features like email scanning, you can upgrade to our Pro plan.

Can I cancel my subscription anytime?

Yes. You can cancel your Pro subscription at any time from your dashboard settings. You'll retain access until the end of your billing period.

What file formats are supported?

We support PDF (including scanned/image‑based PDFs via OCR) and CSV bank statements. Maximum file size is 10MB.

Where can I get support?

You can reach our support team via the Contact page, or email us directly at support@omni-audit.com. We respond within 24 hours.